New opening hours: From June 1, 2026: The doc4pets small animal center in Idar-Oberstein will be available for emergencies 365 days a year!
Dogs, cats, rabbits, and other small pets are no longer just companions – they are full-fledged family members, loyal companions, and sources of comfort. When a beloved pet suddenly falls ill or is injured, owners are understandably worried. To offer you the best possible medical care and maximum safety in precisely these moments, we are announcing a true milestone for animal health throughout the region: Starting [date] 01.06.2026 We are comprehensively adapting our structure and are Available 365 days a year for emergencies!
In accordance with our guiding principle „"We'll be here for you and your four-legged friends for even longer!"“ Starting in June, we will offer you comprehensive coverage on weekends, holidays, and late evenings. The tedious and often dangerous search for the on-call emergency veterinarian in distant counties will thus be a thing of the past. At the same time, we have also extended our regular consultation hours to offer you even greater flexibility in your daily life.
🕒 Our new opening hours and emergency service hours from 01.06.2026
To help you plan your vet visit perfectly and know immediately when we are available in an emergency, you will find our detailed and updated overview here:
| weekday | Time & type of consultation |
|---|---|
| Monday – Friday |
8:00 AM – 7:00 PM: Regular consultation hours 7:00 PM – 9:00 PM: Emergency consultation |
| Saturday | 8:00 AM – 6:00 PM: Emergency consultation (365-day coverage) |
| Sunday | 8:00 AM – 6:00 PM: Emergency consultation (365-day coverage) |
| Public holidays | 8:00 AM – 6:00 PM: Emergency consultation (365-day coverage) |
365 days of availability – because emergencies don't follow a calendar.
The decision to offer emergency consultations every single day of the year, starting June 1, 2026, is based on our deep conviction that veterinary medicine must be reliable. Traffic accidents, serious dog fights, acute poisoning from bait, life-threatening gastric torsion, or sudden respiratory distress in cats don't adhere to office hours or holidays. They usually happen when regular practices are closed – in the middle of the night, on Easter Sunday, or on Christmas Eve.
With our new 365-day model, we are closing a critical gap in veterinary care in and around Idar-Oberstein. No matter what day it is, if your pet needs urgent help, the doc4pets Idar-Oberstein small animal clinic is your reliable point of contact. Furthermore, extending our regular weekday hours until 7:00 pm provides relief for many working people, who can now have routine checkups or vaccinations done stress-free after work.
🚨 Important rules of conduct for the emergency services in Idar-Oberstein
A smooth emergency service process can save lives in extreme cases. To ensure we can help your pet as quickly and efficiently as possible, we ask you to strictly adhere to two key points:
1. Advance telephone registration is mandatory 📞
Please come to the emergency service – that is, in the evenings from 7:00 pm as well as on Saturdays, Sundays and public holidays – never without a prior phone call Please contact us. A brief phone call is crucial: Our medical team can then conduct an initial triage assessment over the phone, provide valuable tips for safe transport, and make all necessary preparations at the clinic. If we already know that a patient in shock or a surgical emergency is on their way, oxygen, IV catheters, and the operating room will be immediately available upon arrival. This saves valuable minutes.
2. Transparent cost disclosure: Statutory fees according to the GOT ⚠️
For us, financial transparency is an integral part of providing trustworthy care. We are legally obligated to conduct treatments during designated emergency consultation hours in accordance with the strict guidelines of the current regulations. Fee schedule for veterinarians (GOT) to be billed. Specifically, this means that a flat emergency service fee of €50.00 (net) will be charged for each visit to the emergency service. Furthermore, all veterinary services provided during this period must be billed at an increased rate (at least double and at most quadruple the standard rate). This regulation is mandated by law to finance the enormous personnel and structural costs of a year-round emergency service.
Your partner for veterinary medicine: Highest standards every day of the year
As your modern small animal center in Idar-Oberstein, we combine specialized expertise with state-of-the-art, clinic-level technology. Our team covers a broad spectrum – from digital X-ray and modern ultrasound to an in-house, on-site blood analysis lab and soft tissue and bone surgery. But cutting-edge technology is only half the battle: what truly sets us apart is our empathy and passion for each and every patient.
The fact that we are available for you and your animals 365 days a year from June 1st, 2026 onwards gives you, as the owner, the maximum security you could wish for your family member. We won't leave you alone in an emergency.
Do you have any questions about the new regulation or would you like to schedule a regular appointment?
Simply contact us by phone! Our team looks forward to assisting you.
Your team from Small Animal Center doc4pets Idar-Oberstein – At your pet's service 365 days a year, with heart and mind! 🐾💛
❓ Frequently Asked Questions (FAQ) about our 365-day emergency service
From what point does the requirement of being available 365 days a year apply?
This new regulation will officially come into effect on June 1, 2026. From this day forward, our small animal clinic will be staffed for veterinary emergencies every single day of the year – including all weekends and public holidays.
What are the emergency service hours on weekends and public holidays?
On Saturdays, Sundays, and all public holidays, we offer continuous emergency consultation hours from 8:00 a.m. to 6:00 p.m. During the week (Monday to Friday), the emergency consultation hours follow directly after the regular consultation hours from 7:00 p.m. to 9:00 p.m.
Can I come to the emergency service without an appointment?
No, please call us in advance in any case. Calling ahead allows us to prioritize life-threatening cases, reduce waiting times, and make life-saving preparations for your pet.
How much does emergency veterinary care cost?
According to the German Veterinary Fee Schedule (GOT), a statutory flat fee of €50.00 (net) is charged for emergency services. Medical services must also be billed at a minimum of twice the standard rate.
